Biography
You are not alone. We’re here to listen.
Every 30 seconds, a person in Australia reaches out to Lifeline for help.
We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
We exist so that no person in Australia has to face their darkest moments alone.
Lifeline provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
Lifeline Digital
Increasingly, our crisis support is taking place across a diverse array of platforms. The 13 11 14 phoneline remains a crucial way for help-seekers to contact us, but at Lifeline, we are passionate about giving everyone a chance to speak and be heard, in whatever form works best for them.
Our confidential crisis support is now available via phone, text, or online chat.
Anyone across Australia who is experiencing a personal crisis, contemplating suicide or caring for someone in crisis can contact Lifeline. Regardless of age, gender, ethnicity, religion, or sexual orientation, our trained Crisis Supporters are ready to listen without passing judgement and to provide support and referrals.
Crisis Support Services
Phone 13 11 14 available 24 hours / 7 days – Australia’s largest crisis support line. Anyone in Australia can speak to a trained Crisis Supporter over the phone, any time of the day or night.
Lifeline Text 0477 13 11 14 available 24 hours / 7 days – Australia’s first SMS-based Crisis Support service, any person in Australia can receive support from a Crisis Supporter by text message, any time of the day or night.
Online chat available 24 hours / 7 days – The online chat service is available for people who prefer to type than talk. Any person in Australia can chat with a Crisis Supporter through the Lifeline Australia website, any time of the day or night.
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